Privacy Policy
At Ojjo Booking, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile application, and related services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and profile details.
Booking Information: Check-in/check-out dates, payment details, and special requests.
Communication Data: Messages sent to properties or Ojjo Booking support.
1.2 Non-Personal Information
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the Platform, and booking history.
Location Data: Approximate location based on IP address or GPS (if enabled).
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and analyze Platform usage.
You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
To provide and improve our services, including booking confirmations and customer support.
To personalize your experience and show relevant property listings.
To process payments and send transaction notifications.
To communicate with you about promotions, updates, and policy changes.
To analyze Platform usage and improve performance.
To comply with legal obligations and protect against fraud.
3. How We Share Your Information
We may share your information with:
Properties: To facilitate bookings and provide services.
Payment Processors: To complete transactions securely.
Service Providers: For analytics, marketing, and technical support.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including:
Encryption of sensitive information (e.g., payment details).
Secure servers and firewalls.
Regular security audits and updates.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal obligations.
Resolve disputes and enforce agreements.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
Access: Request a copy of your personal information.
Correction: Update or correct inaccurate data.
Deletion: Request deletion of your data, subject to legal requirements.
Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at support@ojjobooking.com.
7. Third-Party Links
The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, where data protection laws may differ. By using the Platform, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Platform. We will notify you of significant changes via email or through the Platform.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@ojjobooking.com
Phone: +256 778162705
Address: 9G4R+GJ7, Nabweru Rd, Kampala
