Terms of Service
Welcome to Ojjo Booking! These Terms of Service ("Terms") govern your use of the Ojjo Booking website, mobile application, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Platform.
1. Acceptance of Terms
By using the Ojjo Booking Platform, you confirm that:
You are at least 18 years old.
You have the legal authority to agree to these Terms.
You will comply with all applicable laws and regulations.
2. Platform Services
Ojjo Booking provides an online platform that allows users to:
Search, compare, and book hotels, resorts, motels, and other accommodations.
Access information about properties, including pricing, availability, and amenities.
Communicate with property owners or managers.
Ojjo Booking acts as an intermediary between users and properties. We do not own, manage, or control the properties listed on the Platform.
3. User Responsibilities
3.1 Account Creation
To access certain features, you must create an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.2 Accurate Information
You agree to provide accurate, current, and complete information during the booking process and when using the Platform.
3.3 Prohibited Activities
You may not:
Use the Platform for any illegal or unauthorized purpose.
Misrepresent your identity or affiliation with any person or entity.
Interfere with the operation of the Platform or its servers.
Engage in any activity that could harm Ojjo Booking, its users, or third parties.
4. Booking and Payments
4.1 Booking Confirmation
Your booking is confirmed only after you receive a confirmation email from Ojjo Booking.
Properties may have specific terms and conditions (e.g., check-in/check-out times, cancellation policies) that you must adhere to.
4.2 Payment
All payments are processed securely through our payment gateway.
You agree to pay the total amount displayed during the booking process, including taxes and fees.
4.3 Cancellations and Refunds
Cancellations and refunds are subject to the property’s policy and Ojjo Booking’s Refund and Cancellation Policy.
5. Property Listings
Property listings on the Platform are provided by third-party vendors.
Ojjo Booking does not guarantee the accuracy, completeness, or quality of these listings.
Users are encouraged to review property details, policies, and user reviews before booking.
6. Intellectual Property
All content on the Platform (e.g., text, graphics, logos, images) is the property of Ojjo Booking or its licensors and is protected by copyright and trademark laws.
You may not use, reproduce, or distribute any content from the Platform without prior written permission.
7. Limitation of Liability
Ojjo Booking is not liable for any damages arising from:
Your use or inability to use the Platform.
Errors, inaccuracies, or omissions in property listings.
Actions or omissions of property owners or managers.
Our total liability to you for any claim is limited to the amount you paid for the booking.
8. Indemnification
You agree to indemnify and hold Ojjo Booking, its affiliates, and their respective officers, directors, and employees harmless from any claims, losses, or damages arising from:
Your use of the Platform.
Your violation of these Terms.
Your interaction with any property or third party.
9. Privacy
Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Termination
Ojjo Booking may suspend or terminate your access to the Platform at any time, with or without notice, for any reason.
You may terminate your account at any time by contacting our Customer Support Team.
11. Governing Law
These Terms are governed by the laws of [Insert Country, e.g., Uganda]. Any disputes arising from these Terms will be resolved in the courts of [Insert Jurisdiction].
12. Changes to Terms
Ojjo Booking reserves the right to modify these Terms at any time. Changes will be effective upon posting on the Platform. Your continued use of the Platform constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, please contact us:
Email:info@ojjorealestate.com
Phone: +256 778162705
Address: 9G4R+GJ7, Nabweru Rd, Kampala
